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I had an unsuccessful payment and still want my delivery, can you process it for me?Updated 8 months ago

At Soulara, we aim to handle payment issues efficiently for our customers. If a payment failure occurs, we'll notify you via email to quickly resolve the matter. 

For those who miss the payment cutoff but are in areas with multiple cutoff options, we recommend updating your payment details and choosing an alternative delivery day. This ensures you don't have to wait until the next regular cutoff. 

If you need further assistance with your payment or order, please contact us at [email protected]. We're here to help ensure a seamless experience.

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