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My account has already been direct debited but I want to cancel. Can you arrange this?Updated 12 days ago

At Soulara, we prioritize clear communication in our subscription process to ensure a seamless experience. We send reminder emails 48 hours before your weekly deadline, enabling you to make any necessary adjustments to your subscription. 

You can cancel an order up to 24 hours after payment by contacting us at [email protected] or using our live chat at

Requests for cancellation after the cutoff day are considered on a case-by-case basis, so please reach out to our support team for assistance.

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